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Inside Sales Rep

Job Title
Inside Sales Rep
Employee Type
Employee
Requisition Primary Location
Clifton Park, New York
Job Description
Join Waste Connections, Inc., and Connect with Your Future!
WASTE CONNECTIONS, Inc. (NYSE: WCN) ? We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in 39 states and 6 Canadian Provinces. Our 2015 annual revenue was 2.1 billion and are projected to be over 4 billion at the end of 2016. We, 15,000+ employees, foster a work culture of Servant Leadership. Our goal is to create an environment where self directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.We have an immediate position open for an Inside Sales Representative at our County Waste site in Clifton Park, NY.
DUTIES AND RESPONSIBILITIES:
+ Retaining and growing commercial waste removal and disposal services
+ Working with Outside Sales Representatives to help keep existing customers
+ Interacting with customers, non-profit, business associations and trade shows
+ Must be good at problem-solving and handling disgruntled customers
+ Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
+ Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
+ Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
+ Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
+ Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
+ Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
MINIMUM JOB REQUIREMENTS:
+ 2 years of Customer Service experience.
+ Experience with MS Word, Excel, and Email _preferred_ . Typing and 10-key skills are required.
+ Excellent organization and communication skills.
+ Ability to analyze and solve problems. Gather data, compile information, and prepare reports.
_Apply today_ and Connect with Your Future!
We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.
_Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)_
Job Requirements:
Education:
Language:
Certification(s):
Competencies:
Responsibilities:
Skills:
Who We Are
Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
OUR PEOPLE MEAN EVERYTHING TO US
Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do.
Our Opportunities
BUILD TALENT FROM WITHIN
People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You?ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
LET?S REALIZE YOUR GOALS TOGETHER
Bring your passion to succeed and you?ll quickly discover that great opportunities are all around you. At Waste Connections, you?ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.


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