Solutions Architect, Cloud

Essential Responsibilities/Accountabilities: o Identify and manage pre sales design of cloud solutions to meet client business needs. o Lead customer-facing discussions, white-boarding sessions, WebEx meetings, and other forms of presentations. o Prepare quotations and statements of work for Annese professional and managed services. o Lead implementation of client cloud environments from simple to complex enterprises. Full-cloud and hybrid environments with on-premises data center integration are included. o Point of technical escalation for Project Managers and other engineers. o Responsible for install/project data collection during the course of the project. o Both independently and within a team environment, handle a range of technical situations involving system functional and design specifications. o Provide hands-on installation and support (as well as remote, phone and email). o Complete projects thoroughly and on-time. o Resolve service delivery and client issues as needed. o Attend all service appointments on-time, for full duration, with focus on providing quality client service. o Submit detailed records in a timely manner (time sheets, tickets, reports, project documentation, etc). o Identify and escalate business and technical challenges as appropriate. o Keep accurate, timely and thorough client-site documentation. o Meet with colleagues, managers and account managers regarding account status, ongoing issues and opportunities. o Attend and participate in regularly scheduled team meetings. o Available for on-call and emergency response as needed. o Identify and recommend improvement opportunities that are consistent with client needs and Annese business needs. o Proactive calendar management with the PMO o Professional appearance, as outlined in the Annese handbook. o Off-hours work and overnight travel may be required. o Maintain a high level of professionalism with customers, vendors and staff. o Perform all responsibilities in alignment with the core values of Annese & Associates, Inc. o Follow Annese standardized processes and procedures for implementation and consulting Qualifications o Experience in design and implementation of cloud-based infrastructure solutions, storage and migration technologies. Experience with Amazon Web Services (AWS) required. Including experience with and knowledge of AWS Import/Export, services such as VPC, EC2, S3, AWS Storage Gateway, CloudFormation, Config, CloudTrail. o Understanding of high availability and failover configuration for DNS and AWS multi-AZ deployments. o Experience in deploying and managing cloud-based servers, storage, networking, DNS, and related technologies. o Three or more years of experience in the design and implementation of virtualized environments using VMware vSphere and/or other hypervisors.  o VMware VCP-level knowledge and VCP certification preferred. o Understanding of disaster recovery and business continuity methods and practices. Experience with VMware Site Recovery Manager and cloud disaster recovery preferred. o Strong experience and knowledge in managing Microsoft Windows Active Directory and related services, Windows Server 2008 and later operating systems, and common Linux distributions.  o Strong experience in common scriptinglanguages including JSON, Python, and Bash. Must be capable of deploying cloud-based resources using command-line tools and scripted methods. o Experience with orchestration and release tools such as Ansible, Chef, Jenkins, Git repositories, and related tools. o Knowledge of software build deployment and release management tools. o Experience in the products and solutions that Annese installs (Cisco UCS, NetApp storage, Dell servers and storage, Cisco Nexus switches) is preferred. o Ability to configure networking and firewalls for site-to-site VPN access. Works with Annese colleagues or vendor TAC for assistance. o Strong verbal and written communication, customer facing skills, and a can-do attitude are required. o Excellent customer service and customer management skills. o Strong technical leadership is required. o Proficient PC skills in a Windows environment and expertise in a wide range of desktop software.  o Must have a valid driver's license
Salary Range: NA
Minimum Qualification
Less than 5 years

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